We’ve maintained a steady and committed relationship for
years now, but lately it seems that I’m the only one trying. Last week, during a long Sunday run in
Philadelphia, you refused to connect. I’ve
become dependent on GPS data and lugging that Nike GPS watch around on my wrist
FOR NO APPARENT REASON was like carrying dead weight (which, now that I think
about it, could be the reason that my left hip is always hurting—that damn
watch is keeping me off balance). I felt
like flinging the watch into the Schuylkill river.
You’ve taken the joy out of travel. I used to love to return from a trip, plug
the Nike GPS watch into my computer and watch your website recreate my runs—with
pace, distance, elevation and heart rate.
I could see where I had to slow for traffic, where I picked up the pace,
and how much that hill increased my heart rate.
Now, more often than not, there is nothing—12 recent runs “with no GPS
data.” I had hoped to see the little
green dot that represents me, move up the Ben Franklin Parkway and then jag to
the left for a quick trip up the Rocky steps at the Philadelphia Museum of Art—would
the dot bounce up and down like I did during my Rocky Balboa routine? I’ll never know.
Your excuses are getting thinner, “Way to get out there! Our maps are having issues, but we’re working on it.” I don’t believe you are “working on it” anymore. After the GPS glitch during my Austin Half Marathon in February, I believed your customer service person who explained, “GPS satellite issues on that day—didn’t pick up my trail run either.” However, instead of “working on it,” I noticed that you must have spent all of your time developing something with that slutty little “fuel band” you introduced last month. Your interest in style over substance could not have been more obvious. With all of the Nike GPS issues, your engineers should have been devoted to addressing the Nike GPS software issues—not flirting with the “fuel band.”
Your excuses are getting thinner, “Way to get out there! Our maps are having issues, but we’re working on it.” I don’t believe you are “working on it” anymore. After the GPS glitch during my Austin Half Marathon in February, I believed your customer service person who explained, “GPS satellite issues on that day—didn’t pick up my trail run either.” However, instead of “working on it,” I noticed that you must have spent all of your time developing something with that slutty little “fuel band” you introduced last month. Your interest in style over substance could not have been more obvious. With all of the Nike GPS issues, your engineers should have been devoted to addressing the Nike GPS software issues—not flirting with the “fuel band.”
I’m an Oregon native and my connection to Nike is a point of
pride. I like to imagine Steve
Prefontaine in Bill Bowerman’s garage, both hunched over a waffle iron, creating
the first Nike soles (I don’t know if this really happened, but it was in one
of the Pre movies). I even like the way
Phil Knight has turned the University of Oregon into his own pro team, heaping
millions on the university and dressing up the players like Barbie dolls—each
game something new and fashiony for the best dressed team in college football. In fact, I’m currently sporting the new Nike
Eclipse in a shade of purple (with bright green accent) that the salesperson
told me were part of the “Easter colors.”
If there is a choice, I choose Nike and wear it with pride. But now, I’m starting to shop around.
And, I’m not the only one.
During the last six miles of my Sunday run in Philly (was it 6
miles? I’ll never know for sure, I didn’t
have GPS), I noticed a lot more Garmins on the wrists of the most serious
runners. I noticed a lot of Asics and
Mizuno on their feet. I googled “Nike
GPS problems” and found a Facebook page dedicated to people who now hate their
Nike GPS watches. I’m thinking of
starting a 12 step program for people who need to quit Nike. The Garmin isn’t as sexy as the sleek Nike
GPS, but it seems reliable, and reliable is what I’m looking for.
You were there for Tiger—maybe that says it all.